Release Notes
PROCHAMPS System Upgrade
RP 3.0 Announcement
RP

IMPORTANT ANNOUNCEMENT  

Major PROCHAMPS Platform Update – May 30, 2020 

 

On May 30,2020 we will be deploying a major update to the PROCHAMPS platform.  This update will change your experience as a Responsible Party (RP).   

The previous version of the PROCHAMPS website will still be accessible for at least 45 days after the May 30th release.   However, if you export data from the current version of the PROCHAMPS website and integrate this data into your community systems most likely you will need to update these processes. 

The primary goals for this platform update include: 

  • Support for the registration of an expanded set of “At-Risk” properties (I.e. Foreclosure, Rental, Vacant, etc..) 

  • Improvements in collaboration between GOV partners and RPs 

  • Simplified and community specific registration process.   

With this update the registration process will start on what we are calling the “Community Landing Page”.   The “Community Landing Page” is specific to a county or municipality that has partnered with PROCHAMPS to manage the registration of one or more “At-Risk” property types.  If you only register in one community then this process will simplify registration by keeping focus on a single community.  However, if you (or the organization you are associated with) registers in multiple communities then you will have an option to use our multi-community registration app which will work across communities and be more similar to the current experience you have with PROCHAMPS.   

Also, in order to simplify the registration process, we are separating properties where PROCHAMPS has identified evidence of an Obligation to Register (aka OTR) and the Registration. After the platform update the OTR will be a collection of evidence and events that PROCHAMPS collects to evaluate property compliance with the ordinance requirements of the community.   With the separation of the OTR and Registration, the registration data and status become the sole responsibility of the RP.   You as the RP will now have more flexibility to register and deregister while minimizing the need to interact with PROCHAMPS.  

If existing or new OTR evidence is collected by PROCHAMPS it is then reconciled with registration data provided by the RP.  If the OTR data does not correlate with the registration data a discrepancy will be created between the OTR and Registration. Newly discovered discrepancies are communicated both to the RP and to the community as part of compliance outreach for resolution and if necessary potential enforcement activity.    

A few other changes to consider include: 

  • Login:  

    • new capability to login from your phone or via an email via code vs password 

  • Inspection: 

    • You can now enter inspections and track the history of inspections (easily documenting compliance with ordinance requirements for regular inspections) 

  • Reporting 

    • My Registrations – list, filter and export any registrations that you or your organization are associated with 

    • My Payments – list, filter and export all payments made by you or your organization 

    • My Requests – list, filter and export all support requests made by you or your organization 

  • API:   

    • Orgs registering high volumes of properties can use the API to integrate registration into existing applications and processes 

  • And much more.... 

Below are some screen shots of what you can expect to see with the new upgrade.  

During this system upgrade, we will be holding multiple training sessions. We encourage all users to sign up for training to get an overview of these upgrades and prepare accordingly.  

To sign up for training, please follow the link below and select the date/time that works best for you. 

https://prochamps.com/FPRC_Web/Training.aspx?ContactType=3  

As always, our customer support team is ready to help.  Should you need any assistance please do not hesitate to contact us at Support@Prochamps.com or 321-421-6639.  

Our plan should avoid any disruption to services.  We will communicate more details after we finalize the go live date in April.  We thank you for your patience as we prepare and execute the release of this platform update.   

  
Thank you,  

PROCHAMPS 

 


What you can expect to see

Community landing Page 

The “Community Landing Page” is specific to a county or municipality that has partnered with PROCHAMPS to manage the registration of one or more “At-Risk” property types.  If you only register in one community then this process will simplify registration by keeping focus on a single community. 

 

 

Dashboard 

The new dashboard very closely resembles the dashboard that was available in the previous version of the PROCHAMPS system. However, you can now view registrations across all programs (Rental, Vacant, and Foreclosure) 

 

My Properties 

The “My Properties” page allows you to see a full list with all properties associated to you or your organization. Various filters can be applied and exported into an Excel Spreadsheet.  

 

 

Foreclosure Registration Form 

The new registration form is collecting the same information, but there is a new layout that will support the same experience across all programs (Rental, Vacant, and Foreclosure) 

 

My Requests 

The new “My Requests” page is an aggregate view of all support requests submitted by you or your organization. This allows you to view requests such as Deregistrations or Disputes all in one place, without having to switch between properties. Again, for users who register across multiple communities, a view of all requests submitted by you will also be available. 

 

 

 

My Payments 

The “My Payments” screen shows all payments made by you or your organization. You can also track refunds and resolve payment errors.  

 


GOV 3.0 Announcement letter
GOVT

IMPORTANT ANNOUNCEMENT  

Major PROCHAMPS Platform Update – May 2020 

 

On May 30, 2020 PROCHAMPS will be deploying a major update to the PROCHAMPS website.  This update will change your experience as a GOV partner and change the experience for Responsible Parties (RPs) that register.   

The previous version of the PROCHAMPS website will still be accessible for at least 45 days after the May 30th release.   However, if you export data from the current version of the PROCHAMPS website and integrate this data into your community systems most likely you will need to update these processes.  

The primary goals for this platform update include: 

  • Support for the registration of an expanded set of “At-Risk” properties (I.e. Foreclosure, Rental, Vacant, etc...) 

  • Improvements in collaboration between PROCHAMPS, GOV partners and RPS 

  • Simplified and community specific RP registration process 

  • Enhanced GOV reporting tools  

  • Enhanced GOV enforcement capabilities 

Below are some screen shots of what you can expect to see with the new upgrade.  

We offer training sessions every other Wednesday or can setup a custom training to meet your schedule, that will provide more details on the coming updates. We encourage all users to sign up for training to get an overview of these upgrades and prepare accordingly.  

To sign up for training, please follow the link below and select the date/time that works best for you. 

https://prochamps.com/FPRC_Web/Training.aspx?ContactType=1 

Our plan should avoid any disruption to services.  As always, our customer support team is ready to help.  Should you need any assistance please do not hesitate to contact us at Support@Prochamps.com or 321-421-6639.    

We appreciate your partnership and we thank you for your patience as we improve our systems.  

Thank you,  

PROCHAMPS 


Gov 3.0 Announcement - What you can expect to see
GOVT

Identified Property Risks (aka Obligations to Register or OTRs) 

The identified Map and List view will provide communities with visibility into all properties where PROCHAMPS has collected evidence of a property risk or OTR.   These reports designate each identified property by the current compliance outreach status.